Carole is executive director and managing partner of Awaroa Partners. She has extensive experience in developing corporate communications strategies, investor relations communications, perception and communications audits, media liaison, issues management, media and presentation training and event, publication and project management. Carole has worked on a number of NPF projects over the years and takes lead responsibility for the superannuation report production Awaroa Partners manages for a number of Jacques Martin's clients including ANZ and RNZ staff schemes. Her experience in superannuation scheme communications includes involvement in concept development for communications strategies and publications, project supervision, running focus groups of scheme members and other qualitative survey development.

Before Colonial was taken over by CBA, Carole was the public relations and communications consultant for Colonial Limited in New Zealand. Among Carole's current clients is Wizard Home Loans, Australasia's largest non-bank lender. John Grant, Head of Wizard New Zealand was a senior manager with Colonial/Sovereign.

Carole was a partner of Noble Hartney & Associates for seven years where she worked with a number of multi-national companies including Digital, TetraPak and Castrol, and also on projects for New Zealand organisations and companies including AgResearch, Age Concern, Health Services Management Development Unit, Department of Youth Affairs, Wellington City Council (civic square project), New Zealand Post, and the New Zealand Stock Exchange.

Carole has held a variety of media roles and has been a current affairs journalist, news editor and producer. She was also a consumer affairs journalist on the programme Fair Go and, as editor of a news-based programme, had responsibility for training journalists. Carole spent 16 years in broadcasting and the media with the BBC, Sydney Morning Herald and Television New Zealand.

She is a former chair of Footnote Dance Company and is currently a board member of the Academy of Fine Arts.